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Day 1 - Post Covid Pandemic Guidelines on Setting Up
and Implementing a Telehealth HIPAA-Compliant
Healthcare Organization
March 25, 2024 | Post Covid Pandemic Guidelines in Setting Up and Implementing a Telehealth HIPPA Compliant Healthcare Organization

March 26, 2024 | Ethics in Tele-mental Health

March 27, 2024 | Tele-mental Health Supervision

Venue:  Virtual Live Stream - Zoom

Presenter - Dr. Lucy R. Cannon, LCSW, LICSW, CAADC, MATS

Lucy Cannon Picture (2).jpg
Dr. Lucy R. Cannon is the CEO/Owner of LEJ Behavioral Health Services,LLC, a training, and consulting company in Metropolitan Atlanta. She is a Licensed Clinical Social Worker in the states of Georgia and Alabama. She has the following licenses and certifications; LCSW, LICSW, CCDP-D, and MATS. Dr. Cannon has been a clinician, supervisor, 

director, and consultant of mental health and co-occurring disorders programs in inpatient and outpatient healthcare organizations and psychiatric hospitals in various states in the United States and Camp Zama, Japan. She is an Adjunct Professor at Clark Atlanta University School of Social Work. She is also a Facilitator/Speaker for the United States Navy Reserve Command. She is a trainer for various local and national healthcare organizations. She also serves on various healthcare organizations boards of directors and advisory boards.

Day 1 - March 25, 2024
Description and Learning Objectives

Presenter:  Dr. Lucy R. Cannon, LCSW, LICSW, CAADC, MATS
6 Telehealth CE Hours
9:00 am - 4:00 pm
(Time includes two 15-minute breaks and a 30-minute lunch).

“Generally, telehealth practices are subject to the same federal and state laws, codes of ethics, and professional guidelines that define the fiduciary relationship in face-to-face and office-based therapy. It falls within the same standard of care.” (Zur,2023). Now that we are no longer under the Department of Health and Human Services, temporary Covid Pandemic HIPAA laws, it is necessary for healthcare providers to implement telehealth programs that meet HHS/HIPAA standards. This workshop is designed to assist healthcare providers in further developing and implementing HIPAA compliant telehealth programs.


Learning Objectives:
  •  Be familiar with telehealth laws that are affiliated with the Health Insurance
    Portability and Accountability Act (HIPAA) and how to implement them in
    healthcare organizations post-covid pandemic.

  •  To identify the 5 HIPAA laws that are necessary when operating telehealth
  •  To explain necessary steps and guidelines when implementing a HIPAA
    compliant telehealth organization.
         a. How to conduct an agency internal audit based on HIPAA Guidelines.
         b. To be familiar with risk analysis as required by Security Rules
               To explain necessary steps to uncover problems and issues known
                 as Threats, Vulnerabilities, and Risks according to HIPAA
                  compliance guidelines.
               To be familiar with the definitions and necessary steps that
                  organizations need to utilize in the development and
                  implementation of a HIPAA Risk Analysis and Risk Management
         c. The development of key telehealth organizational policies and procedures.

         d. To understand the purpose of business associate agreements and how
              they impact external HIPAA audits.
         e. To explain the necessity of verification of clients when utilizing telehealth
          f. To identify necessary documentation and retainment of telehealth

  •  To explain key challenges of HIPAA compliance in telehealth organizations.
  •  To be familiar with ethical issues that impact telehealth and how to avoid          them.

The use of videos, case scenarios, and poll questions will be utilized throughout thisworkshop to further enhance attendees learning.
Day 2 - March 26, 2024
"Ethical considerations when building and maintaining relationships in
an online environment"

Presenter:  Dr. Lucy R. Cannon, LCSW, LICSW, CAADC, MATS
5 Telehealth Ethics Hours
9:00 am to 3:00 pm 
(Time includes
 two 15-minute breaks and 30-minute lunch).
Telehealth in recent years has become an increasingly popular and necessary way to provide services to individuals with mental health and substance use disorders. During the recent Covid Pandemic, telehealth services were very helpful in meeting the needs of individuals with co-occurring disorders in rural and racially marginalized communities. It has been around in some manner or context from a historical perspective since the 1950s. (National Center for Telehealth & Technology). Historically, it has been considered one of the possible
solutions to meeting the needs of individuals with mental health and substance-related disorders in rural and other marginalized communities because of the shortage of psychiatrists and other healthcare practitioners throughout the United States. These communities also have some difficulties utilizing telehealth services because of a digital divide related to a lack of adequate internet services and access to needed technology. Ethically speaking, the most reported ethical concerns are privacy, confidentiality, and anonymity. (Hackworth,, 2018)

Reference: Hokke S, Hackworth NJ, Quin N, Bennetts SK, Win HY, Nicholson JM, Zion L, Lucke J, Keyzer P, Crawford SB. Ethical issues in using the internet to engage participants in family and child research: A scoping review. PLoS One. 2018 Sep 27;13(9):e0204572. doi:
10.1371/journal.pone.0204572. PMID: 30261041; PMCID: PMC6160098.
Learning Objectives:
1. To explain the digital divide and how this issue impact individuals in rural communities and deprived marginalized ethnic groups.

2. To be familiar with ethnic groups that are most impacted by the digital divide and causal factors of individuals with co-occurring disorders in rural communities and marginalized ethnic groups (e.g., African Americans, Latinos, American Indians tribes, and elderly population).

3. How literacy problems and difficulty with using technology prevent access to telehealth services (these are social justice issues).

4. To identify specific ethical online issues that occur with these populations from a privacy, confidentiality, and anonymity perspectives.

5. How to build online therapeutic relationships with these populations and ethnic groups.

6. Recommended laws and ethical solutions to prevent barriers of timely treatment.

The use of videos, case studies, review of laws around digital divide, and poll questions will be utilized throughout this presentation.
Day 3 - March 27, 2024
Telehealth Clinical Supervision
Presenter:  Dr. Lucy R. Cannon, LCSW, LICSW, CAADC, M
3 Telehealth Ethics Hours
9:30 am - 12:45
(Time includes one 15-minute break).
The purpose of clinical supervisors is to provide oversight and support to their supervisees in mental health and substance use disorders settings. Social Workers must also demonstrate competency skills when providing telehealth supervision. Strong clinical supervision can help therapists master new skills and better serve their clients. Social Work supervisors also have a professional and ethical responsibility to demonstrate skills to ongoing cultural awareness, cultural humility, cultural sensitivity, and be continuously committed to education and training to help them effectively meet the needs of individuals and supervisees in remote settings and in the workplace.
Learning Objectives and Timelines:
• To identify the roles and responsibilities of supervisors in an online environment and in the workplace.

• To be familiar with telehealth laws and rules supervisors must adhere to when providing tele-supervision.

• To explain NASW Practice Standards and competencies for Supervisors providing telehealth supervision.

• To be aware of and demonstrate cultural awareness, cultural humility, and cultural sensitivity in an online environment with supervisees from different ethnic backgrounds.

• To be familiar with the do's and don’ts of clinical supervision in telehealth settings.

• To list and explain clinical supervision models that are most effective in working with supervisees in a telehealth setting and in the workplace.

The use of videos, scenario, and role play will be utilized throughout the presentation.


 March 25 - March 27, 2024

Student Member 1-Day                       $ 15
Student Member 2-Day                       $ 20
Student Member 3-Day                       $ 25
NASWGA Retired Member 1-Day       $ 45
NASWGA Retired Member 2-Day       $ 90
NASWGA Retired Member 3-Day       $ 95
NASWGA Non-Member 1-Day         $  90
NASWGA Non-Member 2-Day         $180
NASWGA Non-Member 3-Day         $185
NASWGA Member 1-Day                 $  80
NASWGA Member 2-Day                 $160
NASWGA Member 3-Day                 $165
 You can register for one, two or all three days.
NASWGA 2024 Telehealth Series
NASWGA 2024 Telehealth Series
Mar 25, 2024, 9:00 AM – Mar 27, 2024, 12:30 PM
Zoom webinar
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