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FAQ's - Frequently
Asked Questions
For general questions about content, CE credits or other information about the Virtual State Conference, please email NASW-GA at.

Where and when will the 2021 NASW-GA State Virtual Conference take place?
The 2021 NASW-GA State Virtual Conference, “Social Workers:  Essential and Prepared,” will be held virtually and take place online in “real-time” September 24-26, 2021.

The Pre-Conference which is a separate event will be held virtually and take place in "real-time" on September 23, 2021.

How many CE credits do the pre-conference and conference offer?

A total of 26.5 CE's of which 10 are Ethics CE's.

Do I have to be a social worker to attend the 2021 NASW-GA State Virtual Conference?
No.  In addition to social workers, we encourage other health and human services professionals to attend the conference. 

What is included in the registration cost?
Access to our keynote and general session addresses.

What is the deadline for registration?

2021 NASW-GA Pre-Conference, the deadline date is 5 p.m. September 20, 2021.
2021 NASW-GA Virtual State Conference, the deadline date is 5 p.m., September 21, 2021.

Is registration required?
Yes. Please  visit the NASW-GA Chapter's website at where you can view all pertinent information relevant to the Virtual Conference.

Is there a Student registration rate?

Yes. A student registration rate is available for student members of NASW-GA. The early bird student rates are: 

3-Days $55.00 

2-Days $45.00

1-Day – No early bird rate


Is there a discount for multiple registrations (Group Rate) from the same organization?
Yes. If five or more people from the same organization register for the 2021 Virtual State Conference you will receive a 15% discount for each registration. Please note that five or more people must be registered at the same time.

What is the conference cancellation policy?
Refunds will be processed according to the following cancellation policy: Requests for refunds must be made in writing and sent to NASW-GA by email to  Refunds will be issued no later than 21 days following receipt of the request and will follow the schedule below:

  • For cancellation requests received before September 10, 2021: You will receive a 100% refund of your registration fee.


  • For cancellation requests received September 10 - September 17, 2021: You will receive a 50% refund of your registration fee.


  • No refunds will be made for cancellation requests received after September 17, 2021.


  • NASW-GA regrets that refunds will not be given for "no-shows."


How do I receive my CE credit?
If you view a program live and, in its entirety, you are entitled to receive CE credit and your certificate will indicate Conference CE program was live. The distribution format will be electronic; however, the CE certificate distribution will begin September 28, 2021, for sessions held on the WorkCast platform. 

Registrants attending Pre-Conference and Ethics Sunday sessions held on the InRecah Virtual platform, can print their certificates directly from the platform. Registrants will be prompted to complete an evaluation and after completing teh evaluation, they will print the CE Certificate.

What if I cannot attend all the live conference events? Will I be able to view the presentation(s) at another time?
Yes. All sessions will be recorded and made available. NASW-GA will notify conference participants when the recordings are available for viewing. Please know that to earn CEs from the on-demand sessions you will have to complete the evaluations for the sessions. Please be aware that some state licensing boards treat “Live” and “On-Demand” CEs differently. NASW-GA strongly recommends that participants interested in viewing presentations On Demand contact their state licensing boards regarding the issue mention above. On-demand recordings will be available for approximately three weeks following the virtual conference.

* The Ethics session held on Thursday, September 23, 2021, will not be recorded.

When will I receive login information?

Work Cast Platform: Registrants will receive a log-in the day before the scheduled event e.g., September 24th registration link will be emailed to registrants on September 23rd. 

InReach Platform events: Pre-Conference and Ethics Sunday, the registration link will be sent to registrants a day before each event.
** Registrants please check your email inboxes for registration links. The links will be sent to the email address provided when you registered and paid for the pre-conference and conference. 


Will handouts be provided?

Yes, if applicable to the presentation.

How far ahead of time should we log in to a session?
All conference sessions will begin on time. At the beginning of each day, we recommend that you log in 30 minutes before the start of each day to double-check your connection and sound.

Can I participate if I live outside of the United States?
You bet you can!  You can participate in the Virtual Conference at no additional cost as long as you have Internet access that meets the Technical Requirements.

*Can I share the 2021 NASW-GA Virtual Conference Registration Link(s) with a non-conference registrant?

No - © All Rights Reserved. This virtual conference and the materials contained within are intended for use only by those who registered for the virtual conference with NASW Georgia Chapter. Use or viewing these materials outside of the course without written permission is a violation of the copyright.

System Requirements to View Live Streaming Programs:

Please ensure your computer meets hardware, software and bandwidth requirements well in advance of the webcast.

The virtual platform used for the conference is WorkCast and InReach.

  • Ensure that you have enough bandwith to view a streaming program such as a three-day conference.

  • What is bandwith? Bandwidth describes the maximum data transfer rate of a network or Internet connection. For example, a gigabit Ethernet connection has a bandwidth of 1,000 Mbps (125 megabytes per second). An Internet connection via cable modem may provide 25 Mbps of bandwidth.

How to increase Bandwidth?

  • Contact your internet provider

  • Use a VPN. Using a good VPN service has many benefits, including that it can increase your bandwidth by preventing your ISP from throttling your connection. ...

  • Run an antivirus scan. ...

  • Use wired connection. ...

  • Try different browsers. ...

  • Turn off background apps. ...

  • Update your device or get a new one.

*Please note:  We do not recommend using Internet Explorer to login or register.  It is recommended that you

Iuse a PC or MAC with an updated Internet Browser.  We recommend Google Chrome, Mozilla Firefox, Edge or Safari. You will not be able to use Internet Explorer as it is too old to be compatible.

Make sure you have pop-ups blockers disabled in your internet browser settings.

Make sure that your internet browser is Active X enabled.

Wifi is not recommended. The problem with WiFi is signal strength can vary causing bandwidth to increase or decrease.  We recommend a wired connection. A wired connection gives a consistent signal and consistent bandwidth. A wired connection provides a better experience.

Audio (sound) is projected through your computer speakers. Be sure your computer is equipped with speakers or the room where the conference is being broadcast is equipped with speakers  so you can hear the presenters.

Step 2: Please review  Technical Requirements, Recommendations, Directions, and be sure your system and networks are up to date see the "Message to Conference Registrants" emailed to registrants inbox on Monday, September 20, 2021.

Need Further Technical Assistance?
Technical Assistance information will be sent to registrants' email inboxes on Monday, September 20, 2021.  Please check your inbox on this date.


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September 24 - 26, 2021 
2021 NASW-GA 34th Annual  Virtual State Conference
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